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Email Account Over Quota

If you see a message stating that your email account is over quota, follow the steps below.

Note: For email accounts in the domain, GO HERE.


1. Log into your email account by selecting your domain from dropdown box in the lower right corner of

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2. Log in using your email username and password. (Hint: if your email address is, your username is johnsmith).

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3. Click on the icon located to the left of the folder that you want to empty and then the “delete all messages” button. (Hint: save the trash folder for last because all the other deleted messages will fill up the trash and then you can permanently delete all at once.)

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4. That’s it. Congratulations!