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I received a message from ValleyInternet asking to change my WiFi password. What should I do?

ValleyInternet will never ask for or ask you to change your WiFi password. If you receive a message like this, it is most likely a hacker impersonating us.

If it seems at all fishy to you, contact us before responding or sharing any information. Learn how to spot a phishing ploy in our article, Phish in Troubled Water.

Next steps:

Please share the hacker’s message, request, or solicitation with us at ValleyInternet as well by contacting us at support (


Report potential e-scams to FBI’s Internet Crime Complaint Center by filing a report. If you receive unsolicited e-mail offers or spam, you can also forward the messages to the Federal Trade Commission at