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Atlas Peak – PGE Outage

There is a PGE power outage currently affecting ValleyInternet service for customers in the Atlas Peak area including parts of Monticello Rd. Service will be restored when PG&E is able to restore power. which is estimated to be by 4pm.

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Soda Canyon relay is down

The Soda Canyon relay in Napa is down due to a low-voltage disconnect. Impacted customers include those in: Soda Canyon Parts of Napa Valley from Oakville to St. Helena (primarily on the west side.) We expect to restore connectivity or provide an update by 8:30pm.

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Turtle Rock relay is down

Our Turtle Rock relay is down due to a low-voltage-disconnect. Impacted customers include those in: Capell Valley Berryessa Highlands We expect to restore connectivity by 9:00 am tomorrow morning. We apologize for the inconvenience and thank you for your patience.

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North Berryessa relay is partially down

The sector servicing the Berryessa Pines on our North Berryessa relay is down due to an unknown reason. We are dispatching a technician, and hope to restore connectivity or provide an update by 11am.

PNC email server is offline (updated)

The machine that hosts the mail.pnc.net email server – which encompasses all email hosted by ValleyInternet, such as napa.us and gordonvalley.com – is offline as of late Wednesday 11/22 due to a hardware failure.  We are currently moving the data over to a new machine and currently hope to have it back online Friday or … Continued

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